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Can I get a refund if I forget to cancel my subscription before the trial period ends?
Can I get a refund if I forget to cancel my subscription before the trial period ends?
Updated over a week ago

How to Cancel Your Subscription

If you have decided to cancel your subscription, we are here to help. We understand that circumstances may change and you may no longer need our services. We want to make the cancellation process as easy as possible for you.

Cancelling During the Trial Period

If you cancel your subscription before the trial period ends, you will not be charged. This means you can try out our services risk-free and only continue if you are satisfied. We want you to have the opportunity to fully experience our services before making a commitment.

Refunds After the Trial Period Ends

Unfortunately, we are unable to offer refunds after the trial period ends. This is because our services are provided on a subscription basis and we have already invested time and resources into providing them for you. We hope you understand our policy and we apologize for any inconvenience this may cause.

How to Cancel

To cancel your subscription, please follow the instructions on this help page https://help.haystack.tv/en/articles/9218681-how-to-cancel-your-haystack-news-premium-subscription

If you have any trouble cancelling your subscription, please don't hesitate to contact our customer support team.

Thank you for considering our services. We hope you have enjoyed your trial period and we wish you all the best in your future endeavors.

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