1. Check your premium subscription status
Enter to the Haystack News website (https://www.haystack.tv) and log in with your premium account
If you have a premium subscription active you will see its status on the right side of the screen
If you instead get this message please drop us a message so we can help you
2. Reinstall the Haystack News app
With a fresh start it will be easier to change accounts to the premium one.
3. Sign in to your devices with your premium account
After reinstalling, open the Haystack News app and you will be greeted by our welcome screen. Please select the sign in option and use the same social sign in as you did on the website.
Here are the steps to get to the sign in screen for each of our platforms:
LG / Samsung / Vizio TVs
Android TV / Google TV
Roku
Android Mobile
iPhone/iPad
After following these steps you can start enjoying the premium experience that we offer! If you require further assistance, just contact us so we can support you.